On Thursday 23rd March 2017 from 1pm ALL GP practices, including the Roxton practice will close for practice training. If you need to speak to a doctor urgently during this time please call the surgery and follow the advice given. Thank you
Patient Experience Survey
Nine months ago North East Lincolnshire Clinical Commissioning Group (CCG) released a questionnaire to understand what makes a good visit to the GP or nurse.
Following that survey over 800 responses were received which were collated and fed back to GP Practices.
Now nine months on we are asking the same questions again to see if people have noticed positive improvements from the first survey released. These results will continue to help inform both the CCG and GP Practices.
If you filled in the survey nine months ago we'd like to hear your views again now, and if it's the first time you've seen this survey then we'd very much welcome your feedback too.
If you are already happy with how things are at the practice please tell us and share what you think is good as this will also help other practices and medical centres.
This survey should take no more than 20 minutes to fill in, it is confidential and your answers will not affect the care you receive.
The Roxton Practice
The link to the survey can be found here
EVENING & WEEKEND Telephone Triage Service
The surgery is NOW providing GP Telephone Triage from 5pm to 8pm Monday to Friday and Saturday and Sunday mornings from 8am to 12 noon.
As this service is being delivered by a group of local practices, please note that it may not be a GP from your usual practice who will call you back.
If you require help during these periods then please ring your normal surgery telephone number and press option 1, and follow the instructions, a Doctor will call you back who will have access to your health records.
Outside of these hours, the number to call to access urgent care will remain as 01472 256256
If you have any questions in relation to this service please ring your surgery for more information.
Please take a moment to take our two minute Friends and Family Test feedback survey. We welcome all feedback on our services.
Please click here to learn more.