|The Surgery will be closing for staff training from 1pm on Thursday 22nd September 2016. If you need a doctor urgently during this time please telelphone the surgery and follow the advice given. Thank you.|
Patient Experience Survey
The CCG has just released its local GP Quality Scheme. As part of this scheme practices have been asked to support a patient experience survey to understand what makes a good visit to their GP practice. The results of the survey will be collated and given back to the practices to work with their PPG to make improvements, to ensure patients and their families or carers have the best experience possible.
Please follow this link to complete the survey to help improve the patient experience at the Roxton practice https://www.surveymonkey.co.uk/r/TMFNDP6
EVENING & WEEKEND Telephone Triage Service
The surgery is NOW providing GP Telephone Triage from 5pm to 8pm Monday to Friday and Saturday and Sunday mornings from 8am to 12 noon.
As this service is being delivered by a group of local practices, please note that it may not be a GP from your usual practice who will call you back.
If you require help during these periods then please ring your normal surgery telephone number and press option 1, and follow the instructions, a Doctor will call you back who will have access to your health records.
Outside of these hours, the number to call to access urgent care will remain as 01472 256256
If you have any questions in relation to this service please ring your surgery for more information.
Please take a moment to take our two minute Friends and Family Test feedback survey. We welcome all feedback on our services.
Please click here to learn more.