Since 2015 it has been a contractual requirement for all GP practices to have a Practice Patient Participation Group (PPG), who act as a liaison between the Practice and its patients. The group is required to ensure that their Practice provides high quality care that meets the needs of its patients and carers; ensuring their Practice puts the patient, and improving health, at the heart of everything it does.
The Roxton Practice has two PPGs that serve the different practice surgery locations - follow the links below for more information on each PPG.
The PPGs provides feedback and suggest improvements that can be made to the services offered by our Practice. It offers open discussion and an alternative perspective on the many topics relevant to general practice.
Meetings of the RPPG are held on a regular basis, currently every 6 weeks.
Meetings of the WVPPG are held on a more ad hoc basis
These meeting are also attended by staff of the Practice, which enables views of both staff and patient to be discussed.
Some initiatives the PPGs have been involved in are:-
- Reminder system for patient appointments (RPPG)
- Reduction in number of appointments being missed by patients (RPPG)
- Promoting the use of the automotive telephone system for making doctor and nurse appointments and ordering repeat prescription (RPPG)
- Reduction in the waiting times for specific GP appointments (RPPG)
- Assisting in Practice patient survey on service levels being provided (RPPG and WVPPG)
At the present time there are a number of vacancies on both PPGs and the groups are particularly keen to recruit younger members and those with young families. No previous experience of health services or of the operation of the Roxton Practice is required. What is required is the ability to regularly attend meetings (normally held at the Immingham surgery) and an interest in helping achieve the aims of the PPG.
It is also the intention to create “virtual membership”. This is intended for patients who have an interest in being involved but who are unable to make the commitment of regular attendance of evening meetings at the Immingham surgery. It would entail them using e-mail to receive relevant documentation and/or have input and comment on relevant PPG topics.
If you would like more information or are interested in becoming a member of the RPPG (Immingham & Keelby), WVPPG (Grimsby), or a “virtual member” please contact:
Les Allen (Secretary) Tel: 01469 560546 or e-mail firstname.lastname@example.org