Digital Inclusion Team

Our Digital Inclusion team are here to help!

If you are struggling to get online, please let us know. Technology can be frustrating at times but there may be simple things that we can do to help you. We can help with general things like using apps, video calls and emails or more specific tasks such as using askmyGP or the Self-care Portal.

It is helpful for us to know how well technology suits you!

In response to COVID-19, the NHS are attempting to develop more digital pathways. To help provide as much capacity possible, healthcare professionals are using online services to assess their patients.

Let us know how online services work for you and we can ensure that you get the best possible care during this difficult time!

We need to know our patients experience and level of competence regarding using technology.

There are only 13 questions and it should only take you around 60-90 seconds!

Take survey

At peak times we have received over 800 calls per day to the practice which means phone lines can be busy at times. You may find it quicker and easier to use our online services however we understand that not everyone finds this easy. Our Digital Inclusion Team are here to help you use our online services. If you wish to speak with our digital team, you can request this by either calling the Practice (suggested at a later time due to high demand in AM) – our phone lines are open until 6:30pm. Alternatively, you can attend our Practice and speak with a Care Navigator on Front Desk who will pass forward your request.

Roxton Practice‘s Digital Inclusion Team

  • Help with Online Services
  • Help with Services within the Practice (Self Service Machine)


Our Self Service Machine is available at both Immingham and Weelsby View Practice. This machine is available for patients to use at anytime and will be able to provide a reading of your:


  • Height
  • Weight
  • Blood pressure
  • Temperature
  • Body Fat Index


This machine is self explanatory however if you do need assistance, our Digital Inclusion Team will be available on Thursday and Fridays to help you use this Service.


*Please do not worry if you need assistance on any other day, another member of one our Teams will be able to assist you*