Support services
We are happy to support Safe Surgeries. This means that everyone living in the UK is entitled to register and consult with a GP. It means we can prevent and treat illness early and create a healthier society for everyone.
Single Point of Access
You can contact North East Lincolnshire's Single Point of Access (SPA) service on 01472 256256 for adult social care and mental health services. Calling the SPA enables you to speak with a professional who can provide advice, support, or direct you to the right service for your needs.
What can the SPA help with?
- Adult social care issues
- Adult safeguarding concerns
- Urgent mental health crises
- Support for carers
- Hospital discharge arrangements
- Advice on a range of physical health and wellbeing concerns
For urgent mental health help, select option 3. This service is available 24/7.
In a medical emergency or if someone is in danger, call 999.
NHS 111
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
Answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone. They'll tell you what local service can help you, connect you to a nurse, emergency dentist, pharmacist or GP, arrange a face-to-face appointment, tell you what medicine to get or give you self-care advice.
Urgent and Emergency CareThrive
Are you diagnosed with Diabetes, COPD, Hypertension, Atrial Fibrillation, Asthma, Epilepsy, Osteoarthritis, Osteoporosis, Chronic Heart Disease or Fibromyalgia?
Thrive's Social Prescribing Team is there to support with what matters to you. The project aims to improve your health and wellbeing by addressing practical, social and emotional needs through local activities, services and groups in addition to more traditional medical treatments.
Want to learn more? Click here for informationFocus
Focus is a Community Interest Company, not-for-profit organisation that provides social work for adults who reside in North East Lincolnshire on behalf of the local Council. Based at Heritage House in the centre of Grimsby, Focus was established in 2013 and works in partnership with the Council and Integrated Care Board (ICB). Focus also collaborates with a wide range of social care and health providers in both the public and private sector to improve the quality and efficiency of local health and well-being services.
Support Services from FocusNorth East Lincolnshire Women's Aid
Women's Aid offers services, support and information to victims of domestic abuse.
Get HelpAge UK
Age UK North East Lincolnshire delivers a range of services, information, support and activities to people over 50. These services are now available over two sites, in Grimsby and Cleethorpes. They are a local, independent Charity and all funds generated from their services and activities are used to support people over the age of 50 within North East Lincolnshire. Their aim is to develop partnerships with the public, private, voluntary and community sectors to deliver better local services.
Visit WebsiteAlzheimer's and Dementia Support
The Alzheimer's Society have complied a range of resources and services to help support those suffering with dementia and Alzheimer's.
National Dementia Helpline: 0300 222 11 22
Stroke Association
North East Lincolnshire Communication Support Service works with stroke survivors who are living with communication difficulties. Their service can bring you opportunities to develop communication strategies, help rebuild confidence and independence, and get you back to life after a stroke.
Get SupportSMOKEFREE
Did you know you're three times as likely to quit successfully with your free local Stop Smoking Service? The North East Lincolnshire Wellbeing Service offers one-to-one support along with stop smoking medicines. 9 out of 10 smokers who have used a local Stop Smoking Service say they would recommend it.
Call 01472 325 500
Your local support serviceCarers' Support Service
The Carers' Support Service works with Carers in North East Lincolnshire. To register, call 01472 242277.
Find out moreLincolnshire Housing Partnership
A 12,700 home landlord covering the whole of the historic east coast of Lincolnshire. Offering affordable rental and shared ownership homes as well as a range of services to help support people and communities. Call 0345 604 1472 or visit their website below.
Visit LHP WebsiteYMCA
The YMCA is a charitable organisation providing supported accommodation for up to 103 people each year. Training, education and employability programmes are offered to help move residents forward in their lives. They also offer mental health support and youth & community service for young people across North East Lincolnshire.
Call 01472 359 621
YMCA HumberOpen Door
A unique facility in the heart of Grimsby, providing GP, health care and social support services, information, advice and guidance. Call 01472 722000 or visit their website.
More informationSt Andrew's Hospice
St Andrew's Hospice provides free care for anyone who suffers from a life-limiting illness. The Hospice incorporates Andy's Children's Hospice and care is available in a range of settings, from overnight stays and respite to support groups and therapy. Practical advice, emotional support and wellbeing programmes are available as well as spiritual care, home liaison and counselling.
Visit their websiteSamaritans
They're there for anyone who's struggling to cope, who needs someone to listen without judgement or pressure. They offer listening and support to people and communities in times of need. Find out more on their website.
Call them for free, day or night, 365 days a year on 116 123.
Find out moreSleepstation
Having trouble sleeping? Sleepstation is here for you.
Access advice, direct support, self-help resources and structured insomnia therapy. Available free on the NHS for patients over 18, with no waiting lists.
Learn more and registerABL Choose to Change Weight Management Programme
Choose to Change is a specialist weight management service to support people with obesity and those requesting bariatric surgery to achieve healthier outcomes.
Sustainable weight loss is a challenge and should not be expected overnight. Everybody is different and it may take longer to find the changes which will have an impact, but they are here to help and support you in a supportive and caring environment. Interventions include guidance on lifestyle and behavioral changes, a review of eating habits, tips on healthy eating, weight loss advice and physical activity.
Speak to your GP Practice today and find out how the programme could benefit you.
Mental Health Support
There are a number of support services for mental health problems that you can refer yourself to. Click on the link below to view your options.
Get Help