Roxton Sign

Support services

We are happy to support Safe Surgeries. This means that everyone living in the UK is entitled to register and consult with a GP. It means we can prevent and treat illness early and create a healthier society for everyone.

You can find more information about Safe Surgeries by clicking here

Thrive

Are you diagnosed with one of these long term conditions?

-Diabetes Type 1 or 2
-COPD
-Hypertension
-Atrial Fibrillation
-Asthma
-Epilepsy
-Osteoarthritis
-Osteoporosis
-Chronic Heart Disease
-Fibromyalgia

Thrives social prescribing team can support you with what matters to you:

-Managing long term health conditions
-Socialising and digital support
-Debt, benefits, and financial support
-Exercise and nutrition
-Housing issues
-Access to community and voluntary services

Thrive is a social prescribing project that aims to improve your health and wellbeing by addressing practical, social, and emotional needs. Instead of relying solely on traditional medical treatments, it connects you to local activities, groups, and services that support your overall wellbeing.

This might include:
-Community Activities and Support Groups
-Mental Health and Well-being Support
-Practical Assistance Services
-Lifestyle and Health Management Programmes

The goal of Thrive is to empower you to take control of your health by engaging with resources that promote a healthier and happier lifestyle. It’s facilitated by working with a link worker over a 12 month period who will help you identify your needs and connect you to appropriate community support.

Want to learn more? Click here for information

Single Point of Access

The Single Point of Access (SPA) for North East Lincolnshire is a phone number, 01472 256256, for adult social care and mental health services. You can call this number to speak with professionals who can provide advice, support, or direct you to the right service for your needs, such as urgent mental health help, adult safeguarding, or support for hospital discharge.

What the SPA can help with?

-Adult social care issues
-Adult safeguarding concerns
-Urgent mental health crises
-Support for carers
-Hospital discharge arrangements
-Advice on a range of physical health and wellbeing concerns

Contact information:
Phone: 01472 256256

For urgent mental health help: Call 01472 256256 and select option 3. This service is available 24/7.

For adult social care and safeguarding: Call 01472 256256.

For urgent physical health concerns: Call 01472 256256.

In a medical emergency or if someone is in danger, call 999.

Focus

Focus is a Community Interest Company, not-for-profit organisation that provides Social Work for adults who reside in North East Lincolnshire on behalf of the local Council. Based at Heritage House in the centre of Grimsby, Focus was established in 2013 and works in partnership with the Council and Integrated Care Board (ICB). Focus also collaborates with a wide range of social care and health providers in both the public and private sector to improve the quality and efficiency of local health and well-being services.

Support Services from Focus

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

They'll tell you what local service can help you, connect you to a nurse, emergency dentist, pharmacist or GP, arrange a face-to-face appointment, tell you what medicine to get or give you self-care advice.

Urgent and Emergency Care

Mental Health Support

There are a number of support services for mental health problems that you can refer yourself to. Click on the link below to view your options.

Get Help

North East Lincolnshire Women's Aid

Services, support and information to victims of domestic abuse.

Get Help

Age UK

Age UK North East Lincolnshire delivers a range of services, information, support and activities to people over the age of 50. These services are now available over 2 sites, Grimsby and the newly opened site in Cleethorpes. We are a local, independent Charity and all funds generated from our services and activities are used to support people over the age of 50 within North East Lincolnshire. We aim to develop partnerships with the public, private, voluntary and community sectors to deliver better local services.

Visit Website

Alzheimer's and Dementia Support

We have complied a range of resources and services to help support those suffering with dementia and Alzheimer's.

National Dementia Helpline 0300 222 11 22

Stroke Association

North East Lincolnshire Communication Support Service works with stroke survivors who are living with communication difficulties. Our service can bring you opportunities to develop communication strategies, help rebuild confidence and independence, and get you back to life after stroke.

Get Support

SMOKEFREE

You're 3 times as likely to quit successfully with your free local Stop Smoking Service! One-to-one support along with stop smoking medicines. 9 out of 10 smokers who have used a local Stop Smoking Service say they would recommend the service.

North East Lincolnshire Wellbeing Service - 01472 325 500

Your local support service

Carers' Support Service

Working with Carers in North East Lincolnshire. Carers can register with the Carers' Support Service by simply calling 01472 242277.

Find out more

Lincolnshire Housing Partnership

12,700 home landlord covering the whole of the historic east coast of Lincolnshire. Affordable rental and shared ownership homes as well as a range of services to help support people and communities. Call 0345 604 1472 or visit their website below.

Visit LHP Website

YMCA

Charitable organisation providing supported accommodation for up to 103 people each year. Training, education and employability programmes to help move residents forward in their lives. Mental health support and youth & community service for young people across North East Lincolnshire.

01472 359 621

YMCA Humber

Open Door

A unique facility in the heart of Grimsby, providing GP, health care and social support services, information, advice and guidance. Call 01472 722000 or visit their website.

More information

St Andrew's Hospice

Providing free care for anyone who suffers from a life-limiting illness. St Andrew's Hospice incorporates Andy's Children's Hospice and care is available in a range of settings, from overnight stays and respite to support groups and therapy. Practical advice, emotional support and wellbeing programmes are available as well as spiritual care, home liaison and counselling.

Visit their website

Samaritans

They're there for anyone who's struggling to cope, who needs someone to listen without judgement or pressure. They offer listening and support to people and communities in times of need. Find out more on their website.

Call them for free, day or night, 365 days a year on 116 123.

Find out more

Sleepstation

Having trouble sleeping? Sleepstation is here for you.

Access advice, direct support, self-help resources and structured insomnia therapy. Available free on the NHS for patients over 18, with no waiting lists.

Learn more and register