How are we doing?

Friends and Family Test

Please click here to access the survey for your relevant practice. All feedback is anonymous.
You will need to enter the relevant practice ID to complete the survey:
The Health Centre, Keelby – 1000
Pilgrim Primary Care Centre, Immingham – 1001

The feedback gathered through the FFT is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care.

While the results will not be statistically comparable against other organisations because of the various data collection methods, FFT will continue to provide a broad measure of patient experience that can be used alongside other data to inform service improvement and patient choice.

For more information, see www.nhs.uk/friendsandfamily

AskMyGp Figures

Here shows our latest figures from our AskMyGp Service, these figures show the number of requests that the Roxton Practice receives and completes in the last 4 weeks?

 

How many requests in the last 4 weeks?

7,873

 

We will continue to keep an up-to-date process on these figures.

 

 

The new system is excellent, the response time to messages is very, very good. I will be recommending to my friends and family to use the askmyGP.

Patient (48) via askmyGP

Healthwatch North East Lincolnshire

Healthwatch listens to people who use health and social care services. The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to call for improvements where needed based on people’s experiences.

Share your Feedback – do you have an experience that you’d like to share with Healthwatch? Maybe you just need some information or advice?

Click the link below to share your feedback or find the information you need- https://healthwatchnortheastlincolnshire.co.uk/